Information We Collect From You
When you create a YourHousingSupport account, we keep track of your interactions with us, including but not limited to your order history, payment history and correspondence. We do this to provide you with better service, for billing and administrative functions, to improve your customer experience and for internal research and reporting purposes.
Emails and SMS Messages
Our Services feature the distribution of content to your cellular phone, and by registering for a YourHousingSupport text service account, you agree to receive SMS messages to your phone, including messages regarding Services you request.
The YourHousingSupport website collects and retains technical information regarding visits to the YourHousingSupport website such as the IP address assigned to the computer visiting the site, the type of browser used by a visitor and the operating system running the user's connections to the service. This data is used to analyze the ways in which our site is used, and how we can improve the user experience.
How We Use Your Information
YourHousingSupport uses your personal information in to provide you with our services, for billing and administrative functions, to contact you, and for internal research and reporting purposes.
Information Relating to Children
YourHousingSupport services are intended for users age 18 and up. By registering for an YourHousingSupport account, you represent that you are 18 years of age or older. If you are between 13 and 18, you agree that you received parental permission both to complete the registration process and to receive content to your cell phone. We will not knowingly collect personal information of children under 13 years of age, and if we learn that we have inadvertently collected such information, we will promptly delete it.
Disclosure of Personal Information to Third Parties
We do not rent or share your personal information with non-affiliated third parties except to provide products and services you have requested, when we have permission, or as described in this policy, including under the following circumstances.
- when we believe in good faith that it is necessary to respond to subpoenas, court orders, or other legal process, or to exercise our legal rights or defend against legal claims;
- when we believe in good faith it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms and conditions, or as otherwise required by law.
Finally, we may transfer information, including any personally identifiable information, in the event YourHousingSupport is acquired by or merged with another company.
Protecting your information
YourHousingSupport takes reasonable measures to safeguard your personal information during transmission and when stored on our network. However, due to the open communication nature of the Internet, communications between you and the website, and the website and you, may not be secure, depending on the network you are using to communicate with us.
If YourHousingSupport learns of a security breach through which sensitive personal information may have been compromised, we may notify you electronically so that you can take appropriate protective steps. By using this web site, (yourhousingsupport.com website) or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site.
If you have any questions about security on our web site, you can contact us at firstname.lastname@example.org